Responsible Gambling

stay-casino-online.org encourages visitors to understand the risks associated with gambling and recognise when it may be causing harm. Gambling should never be treated as a source of income, a way to repay debts or a solution to financial difficulties. This page explains personal limits, warning signs and ways to seek support.

Our Role

We provide informational content about gambling services. We do not operate a casino, accept bets, hold player funds or manage gambling accounts.

Requests for deposit limits, account restrictions or self-exclusion must be submitted directly to the relevant gambling operator. We cannot activate these measures on your behalf.

Age Restrictions

Gambling services are intended only for adults aged 18 or over, or the higher legal gambling age applicable in their location.

Never allow a minor to use your gambling account, identity documents or payment methods. You should also check whether gambling is legally permitted where you are located.

Understanding the Risks

You can lose some or all of the money you wager. No strategy, betting system or previous result guarantees a future win.

Bonuses do not remove the risk of financial loss. Promotional offers may include wagering requirements, expiry dates and restrictions. Never spend more than you planned simply to qualify for a promotion or complete its requirements.

Setting Personal Limits

If you choose to gamble, decide your boundaries before starting.

Set a spending limit using only money you can afford to lose.
Keep money for food, housing, bills and other essentials separate.
Set a time limit and take regular breaks.
Never borrow money or use credit to continue gambling.
Do not chase losses by increasing your stakes or making additional deposits.
Avoid gambling when distressed or under the influence of alcohol or drugs.
Monitor the total time and money you spend.
Make time for relationships, work and activities outside gambling.

Personal limits do not eliminate gambling risk. If you repeatedly exceed them, consider stopping and seeking support.

Player Protection Tools

Operators may provide tools to help you manage your activity. Their availability and conditions vary, so check the operator’s responsible gambling section.

Deposit limits: restrict the amount you can deposit during a specified period.
Loss limits: restrict losses during a defined period where available.
Wagering limits: restrict the total amount you can bet.
Session reminders: help you track how long you have been playing.
Time-outs: allow you to take a temporary break.
Self-exclusion: restrict access to gambling under the operator’s or exclusion scheme’s rules.
Marketing preferences: allow you to stop receiving promotional messages.

Read how each tool works before relying on it, including when restrictions take effect and which products or accounts they cover.

Recognising Gambling Harm

Warning signs may include:

Spending more time or money than intended.
Finding it difficult to stop or reduce gambling.
Continuing to gamble to recover losses.
Borrowing money or missing essential payments.
Hiding gambling activity or losses from others.
Feeling anxious, guilty or irritable because of gambling.
Neglecting sleep, work, education or relationships.
Returning to gambling despite the problems it causes.

You do not need to experience every warning sign before asking for help. Concern about your gambling is enough reason to speak with someone.

Taking a Break and Self-Exclusion

If gambling is becoming difficult to control, stop playing and contact the operator to request a time-out or self-exclusion. Ask which accounts, brands and products the restriction covers. Exclusion from one website may not prevent access to other gambling services. Where available, consider a multi-operator self-exclusion scheme in your country.

Do not delay requesting exclusion because of a pending withdrawal or unresolved transaction. Ask the operator how outstanding funds will be handled. Do not open new accounts or use someone else’s account to bypass restrictions.

Additional Protective Measures

You may find it helpful to combine account restrictions with other measures:

Install software that blocks access to gambling websites and apps.
Ask your bank whether gambling payment blocks are available.
Unsubscribe from gambling emails and promotional messages.
Remove gambling apps and saved payment details.
Speak with someone you trust about protecting money needed for essentials.
Seek support from a specialist service or qualified professional.

Finding Support

GamCare provides information and support for people affected by gambling in Great Britain. Visit its website to explore current contact options and support services.

If you live elsewhere, contact a gambling support organisation or healthcare professional in your country. Family members and friends affected by someone else’s gambling can also seek help. If you or another person is in immediate danger, contact local emergency services.

Supporting Someone Else

If you are concerned about another person’s gambling, choose a calm moment to discuss the changes you have noticed. Encourage them to seek support and consider practical steps to protect shared finances.

You can seek advice for yourself even if the person gambling is not ready to ask for help.

Protecting Minors

Keep gambling passwords, identity documents and payment information secure. Sign out of gambling accounts on shared devices and use appropriate parental controls.

Do not involve children in placing bets. If you suspect a minor has accessed a gambling account, contact the operator immediately.

Contact Us

For questions or corrections concerning the information on this page, email [email protected].

For self-exclusion, account limits or gambling transactions, contact the relevant operator directly. Our email address is not a crisis support service.