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Privacy Policy

This Privacy Policy explains how stay-casino-online.org (the “Site”, “we”, “us” or “our”) handles personal information in connection with your use of the Site. It describes the types of information that may be processed, the purposes of processing and how to contact us about your privacy. For privacy enquiries and requests, email [email protected].

Scope of This Policy

This Policy applies to stay-casino-online.org and communications you send to its administration. It does not apply to external websites that you access through links on the Site.

The Site provides informational content about gambling services. We do not operate casino accounts, accept wagers or process casino deposits and withdrawals. Personal information you provide to a gambling operator is subject to that operator’s privacy policy.

Information You Provide

When you contact us by email, we receive your email address, the contents of your message and any information or attachments you choose to include. Your name may also be visible depending on your email settings.

Please provide only the information needed to address your enquiry. Do not send casino passwords, payment card details or identity documents. Questions involving casino verification or payments should be directed to the relevant operator through its official support channels.

Technical and Usage Information

Accessing a website involves processing technical information to deliver its pages. Depending on the hosting configuration and technologies in use, this may include:

  • Your IP address.
  • Browser type and operating system.
  • Pages requested and the dates and times of requests.
  • The referring page, where supplied by your browser.
  • Technical errors and information associated with suspicious requests.

Where usage measurement is enabled, additional information may include page views and interactions with links on the Site. Such information does not give us access to your private files or your entire browsing history.

Cookies and Similar Technologies

Cookies are small files that websites can store on your device. Similar technologies may also store or access information to support website functions, remember preferences or measure visits.

Whether a technology requires consent depends on its purpose and the law that applies. Where required by applicable law, optional technologies must not be activated before you give consent. Merely visiting the Site does not constitute consent to optional tracking.

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website functions. Deleting a cookie does not necessarily stop it from being set again on a later visit.

For questions about technologies used on the Site or to withdraw consent previously given to us, contact [email protected]. Browser controls may also be needed to remove information already stored on your device.

How Information Is Used

Information is processed, where applicable, for the following purposes:

  • Delivering pages and maintaining the Site’s operation.
  • Responding to enquiries, privacy requests and reports of inaccurate content.
  • Diagnosing technical problems and investigating misuse.
  • Understanding content usage where measurement tools are enabled.
  • Attributing referrals where affiliate links are used.
  • Complying with legal obligations and handling legal claims.

Information submitted in an enquiry is used to address that enquiry and related administrative matters. Sending us a message does not subscribe you to promotional emails.

Legal Grounds for Processing

Where applicable data protection law requires a legal basis, necessary website delivery, security and ordinary correspondence may be based on legitimate interests, subject to an assessment of the impact on your rights.

Where consent is required for optional technologies or other processing, that consent must be obtained separately. You may withdraw it without affecting processing that took place lawfully before withdrawal.

Information may also be processed where necessary to comply with a legal obligation or, where relevant, to take steps you request before entering into a contract.

Affiliate Links

The Site may contain affiliate links to external services. These links may include an identifier that enables a partner to attribute a referral to the Site. We may receive compensation for qualifying referrals.

Following an external link causes your browser to connect to the destination website. That website may receive technical information and process referral identifiers under its own privacy policy.

Our affiliate relationships do not give us access to your casino password, identity documents or payment card details.

Sharing Information

Information may be processed by service providers involved in delivering the Site or handling communications, such as hosting, technical support and email providers. The information involved depends on the service they provide.

Where analytics or affiliate services are used, the relevant providers may process usage or referral information, subject to applicable privacy and consent requirements.

Information may also be disclosed where necessary to comply with a legal obligation, respond to a valid request from a competent authority, or establish, exercise or defend legal claims.

If ownership or operation of the Site changes, relevant information may be transferred as part of that change, subject to applicable confidentiality, notification and data protection requirements.

International Processing

Internet infrastructure and service providers may operate in countries other than your own. Where personal information is transferred internationally, applicable transfer requirements must be observed.

Where legally required, these may include an adequacy decision, approved contractual safeguards or another permitted transfer mechanism. You may contact us to request information about safeguards relevant to your personal information.

Retention of Information

Retention depends on the purpose for which information is processed, its sensitivity and any applicable legal requirements.

Correspondence may be retained for the time needed to respond, deal with follow-up questions and maintain a proportionate record of the matter. Technical records may be retained for operational troubleshooting and security investigations.

Where a legal obligation or an existing dispute requires longer retention, relevant records may be kept for that purpose. Information should otherwise be deleted or anonymised when it is no longer needed.

Leaving the Site does not automatically delete correspondence or records already created. You may request deletion by contacting us.

Information Security

Personal information should be protected through technical and organisational measures appropriate to the risks involved. Access should be limited to people and service providers who need the information for authorised purposes.

No method of online transmission or electronic storage is completely secure. Avoid sending unnecessary sensitive information in ordinary email.

Your Privacy Rights

Depending on your location and the law applicable to the processing, you may have the right to:

  • Request confirmation of whether your personal information is being processed and obtain access to it.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information in qualifying circumstances.
  • Request restrictions on certain processing.
  • Object to processing based on legitimate interests.
  • Receive certain information in a portable format where applicable.
  • Withdraw consent where processing relies on consent.
  • Complain to a competent data protection authority.

These rights are subject to applicable conditions and exceptions. For example, a deletion request may not override a legal requirement to retain specific records.

Send requests to [email protected]. Describe your request and the interaction with the Site that it concerns. We may request proportionate information to verify your identity before disclosing or changing personal information.

Third-Party Privacy Practices

External casino websites and other linked services are responsible for their own data processing. Their practices may differ from those described here.

Before opening an account, submitting documents or making a payment, read the destination service’s privacy policy. Requests concerning information held by a casino operator should be sent directly to that operator.

Children’s Privacy

The Site’s gambling-related content is intended for adults aged 18 or over, or the higher legal gambling age applicable in their jurisdiction.

If you believe a child has submitted personal information to the Site, notify us at [email protected]. We will investigate and take appropriate steps to remove information that should not be retained.

Changes to This Policy

This Policy may be updated to reflect changes in the Site’s operation or applicable requirements. The revised text will be published on this page.

Where a change requires additional notice or fresh consent, publication of an updated policy alone does not replace that requirement.

Contact Us

For questions about this Privacy Policy, information about the party responsible for processing your data, or requests to exercise your privacy rights, contact the administration of stay-casino-online.org at [email protected].